Privacy Policy

Last Updated: January 15, 2024

At Klovarnidrimex, we believe your privacy deserves more than just compliance—it deserves genuine respect. This policy explains how we collect, use, and protect your personal information when you use our 3D game level design platform. We've written this in plain language because transparency shouldn't require a law degree to understand.

Information We Collect

When you interact with Klovarnidrimex, we collect different types of information to provide you with the best possible experience while designing your 3D game levels.

Information You Provide Directly

  • Account registration details including your name, email address, and chosen username
  • Profile information such as bio, avatar, and design preferences
  • 3D level designs, project files, and creative content you upload or create
  • Messages, comments, and feedback you share with our community or support team
  • Payment information when you subscribe to premium features (processed securely by our payment partners)

Information We Collect Automatically

  • Device information including your IP address, browser type, and operating system
  • Usage patterns such as which tools you use most frequently and time spent designing
  • Performance data to help us optimize the 3D rendering and design tools
  • Error logs and diagnostic information when technical issues occur

How We Use Your Information

Your information helps us create a better design experience and build features that actually matter to game level creators. Here's exactly how we use what we collect:

Purpose Information Used Legal Basis
Platform Operation Account data, usage patterns Contract fulfillment
Feature Development Anonymous usage statistics Legitimate interest
Customer Support Contact info, issue details Contract fulfillment
Security Protection Device data, access logs Legitimate interest

What We Don't Do

We never sell your personal information to third parties. We don't use your 3D designs for our own commercial purposes without explicit permission. We won't spam you with irrelevant marketing emails—when we do reach out, it's because we have something genuinely useful to share about the platform.

Information Sharing and Disclosure

We keep your information private by default, but there are specific situations where sharing becomes necessary for the platform to function or to comply with legal requirements.

Service Providers

We work with trusted third-party services to operate Klovarnidrimex effectively. These include cloud hosting providers for storing your designs, payment processors for subscription management, and analytics services to understand how we can improve the platform. All these partners are bound by strict confidentiality agreements.

Legal Requirements

Sometimes we're legally required to share information—for example, if we receive a valid court order or need to investigate potential fraud. We'll always notify you when possible, unless prohibited by law. We've never received any national security requests, and we'd challenge any overly broad demands.

Business Transfers

If Klovarnidrimex is acquired or merges with another company, your information would be part of that transfer. We'd notify all users at least 30 days before any such change and explain how it affects your privacy rights.

Your Privacy Rights

You have significant control over your personal information. These rights aren't just legal formalities—we've built tools to make them easy to exercise.

  • Access: Download a complete copy of all data we have about you, including your designs and account history
  • Correction: Update any incorrect information directly in your account settings or by contacting support
  • Deletion: Request complete account deletion, which we'll process within 30 days (some backups may take up to 90 days)
  • Portability: Export your 3D designs and project data in standard formats to use elsewhere
  • Restriction: Limit how we process your information while keeping your account active
  • Objection: Opt out of certain data processing activities, particularly for marketing purposes

To exercise any of these rights, simply email us at help@klovarnidrimex.eu with your request. We'll respond within 72 hours and complete most requests within two weeks. For complex requests involving large amounts of data, we might need up to 30 days.

Data Security and Protection

Protecting your information isn't just about preventing breaches—it's about building systems that respect your privacy from the ground up. Here's how we keep your data secure:

Technical Safeguards

  • End-to-end encryption for all data transmission using TLS 1.3
  • Advanced encryption (AES-256) for data storage, including your 3D design files
  • Regular security audits and penetration testing by independent firms
  • Multi-factor authentication available for all user accounts
  • Automated monitoring for suspicious access patterns and potential threats

Organizational Measures

  • Strict access controls—employees only see data necessary for their role
  • Regular privacy training for all team members handling user data
  • Incident response procedures to address any security issues quickly
  • Data minimization practices—we collect only what we actually need

Breach Notification

If a security incident affects your personal information, we'll notify you within 72 hours via email and through the platform. We'll explain what happened, what information was involved, and exactly what steps we're taking to address the issue.

Data Retention and Deletion

We don't keep your information forever. Our retention practices balance your need for continuous access to your designs with privacy principles and legal requirements.

Active Account Data

While your account remains active, we maintain your profile information, design projects, and usage history to provide seamless service. You can delete individual projects or modify your profile anytime.

Account Deletion

When you delete your account, we immediately remove access to your data and begin the deletion process. Most information disappears within 30 days, though some backup systems may retain copies for up to 90 days for technical reasons. After that period, your information is completely purged from our systems.

Legal Hold Exceptions

In rare cases, we might need to retain certain information longer due to legal disputes, fraud investigations, or regulatory requirements. We'll inform you if this affects your account and explain the specific circumstances.

International Data Transfers

Klovarnidrimex operates globally, and your information may be processed in countries other than where you live. We ensure appropriate safeguards are in place regardless of where your data is processed.

Our primary servers are located in India, with backup systems in secure facilities across different regions. When we transfer data internationally, we use standard contractual clauses approved by relevant privacy authorities and ensure equivalent protection standards apply everywhere your information might be processed.

If you're located in the European Union, we provide specific additional protections under GDPR, including the ability to file complaints with your local data protection authority if you're not satisfied with how we handle your information.

Children's Privacy

Klovarnidrimex is designed for users aged 13 and older. We don't knowingly collect personal information from children under 13. If we discover that we've inadvertently collected such information, we'll delete it immediately.

For users between 13 and 18, we recommend getting parental guidance before sharing personal information or creating detailed profiles. Parents who have concerns about their child's use of Klovarnidrimex can contact us directly for assistance.

Policy Updates

Privacy practices evolve, and occasionally we need to update this policy to reflect new features, legal requirements, or improved practices. When we make significant changes, we'll notify you at least 30 days in advance through email and prominent notices on the platform.

Minor updates—like clarifying existing practices or fixing typos—won't trigger notifications, but we'll always update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you disagree with any changes, you can delete your account before they take effect. Continuing to use Klovarnidrimex after changes become effective indicates your acceptance of the updated policy.

Questions and Contact Information

We're here to answer any questions about your privacy or this policy. Don't hesitate to reach out—privacy shouldn't be confusing.

Email: help@klovarnidrimex.eu

Address: lig86/1, C Sector, Nehru Nagar, Bhopal, Madhya Pradesh 462003, India

Phone: +919650299686

We typically respond to privacy inquiries within 24 hours during business days.